fbpx

Cancellation/Refund Policy

Return and Refund Policy:

As major of our products are personalized, damaged/defective product received will be repaired/replaced. Issue to be reported within 48 hours of delivery.

Return policy for Telepathy friendship lamps:

For knowing about the policy for returns on Telepathy lamps, click here.

Free Shipping:

We understand the pain, when an additional courier charge appears while checking out. Hence we provide free shipping on all our products. If your pin code is in serviceable region of our courier partners, the product shall reach to you within 7 working days from your order date. But if it is not so, it will be sent through speed post which may take around 10-15 days for your product to reach.

Express 2 day delivery:

  1. Mumbai, Delhi, Bengaluru, Hyderabad, Chennai – serviceable pin codes of Blue Dart – 2 working days after the day on which order email is received with all details.
  2. Other major cities excluding rural areas and north east 7 sister cities – serviceable pin codes of Blue Dart – 3 working days after the day on which order email is received with all details.
  3. All other areas with Blue Dart serviceable pin codes – 4 working days after day on which order email is received with all details.
  4. Pin codes where Blue Dart does not serve – 7 working days if it is serviceable by any other courier service or 10 days with speed post.

Please check for pin codes here http://www.bluedart.com/locationfinder.html

24×7 support:

Please feel free to contact us through any of the following mediums:

  1. Online chat
  2. Email us to [email protected]
  3. Call us at +91 96246 22160 (9am to 9pm)