Return and Refund Policy:

Personalized Products – If there is any damage/defect while received, product will be replaced.

Non personalized products – 7 Day return policy.

  • If there are any defects, free replacement will be given.
  • If there is no defect in the product, courier charges (15% of order value) will be deducted.

Warranty & Support:

1 Year Warranty on all products. If there is any electronic defect, write to us to qc.zvlamps@gmail.com with order details and nature of defect.

If approved, you can send the product back to our warehouse. We will repair/replace the part and send it back to you for free. Only shipping charges will have to be borne by customer.

Shipping & Delivery time:

The estimated delivery time for all product based on pincode is available on all product pages. Please note that this is an estimated delivery time based on the TAT given by the courier partner. This can be affected by weather conditions in delivery state or in transit, flight off load or incomplete address. If your shipment is delayed, please contact us. We will escalate it with the courier partner and get this delivered. For 90% of our orders we use the fastest courier in the country – Blue Dart Express.

Personalized products:

For personalized products, if customization details are not received as required it can cause delay in your order delivery. For name plates, if the design is not approved same day, it can add delay to the delivery time.

Please note that we do not accept cancellation/returns based on delays in delivery for above cited reasons. The estimated delivery time is indicative and for more than 95% of our orders, we deliver before or on that date.

Support

Please feel free to contact us through any of the following mediums:

  1. Online chat
  2. Email us to qc.zvlamps@gmail.com
  3. Call us at +91 96246 22160 (10 am to 7 pm – Mon to Sat.)

Same day personalized gifts in Ahmedabad

Late for an occasion? Get same day delivery in Ahmedabad by paying a small premium for bike delivery. Contact us on +91 9624622160 as soon as possible. And we will guide you through the process.