Shipping policy

Shipping Policy

At Zoci Voci, every order is carefully personalized and handcrafted before it is shipped. We aim to make the delivery process transparent and hassle-free.

Delivery Estimates

You can check the estimated delivery date for your location directly on the product page by entering your PIN code.

The delivery date shown is an estimated arrival date based on your location and the shipping method selected.

Standard Delivery (Free)

  • Free on all orders within India.

  • Estimated delivery date is shown on the product page after entering your PIN code.

Express Delivery (+₹99)

Need your gift sooner?

Choose Express Delivery during checkout for eligible PIN codes.

  • Additional charge: ₹99

  • Estimated delivery date will be shown before placing your order.

Cash on Delivery (COD) (+₹300)

Cash on Delivery is available for most serviceable locations.

  • Additional charge: ₹300

  • Availability depends on your PIN code and product.

COD is not available for:

  • Personalized jewelry

  • LED Name Plates

  • Products priced above ₹3,000

  • Any other products where COD has been specifically disabled

Delivery Timelines

All delivery dates shown on our website are estimated and are based on information provided by our courier partners.

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Flight offloads

  • Heavy rainfall or adverse weather conditions

  • Natural calamities

  • Public holidays

  • Courier network delays

  • Remote or difficult-to-service locations

  • Operational issues with courier partners

We request customers to consider these possibilities while placing time-sensitive orders.

Personalized Products

Since every personalized product is custom-made specifically for you, production begins shortly after your order is confirmed.

For this reason:

  • Personalized orders cannot be cancelled once production has started.

  • Delays caused by courier partners or unforeseen logistical circumstances do not qualify as grounds for cancellation or refund.

If you require a gift by a specific date, we recommend checking the delivery estimate on the product page and choosing Express Delivery, where available.

International Shipping

We ship internationally through our courier partners.

To receive a shipping quotation, please email qc.zvlamps@gmail.com with:

  • Product(s) you wish to order

  • Quantity

  • ZIP/Postal Code

  • City

  • Country

We'll share the international shipping charges along with a payment link to complete your order.

Need Help?

If you have any questions regarding shipping, delivery estimates, or order status, please contact our customer support team. We'll be happy to assist you.